- Parcel Tracking -

Do you want to track the shipment of your package? Once your order has been shipped, you will receive a shipping confirmation email with your tracking number. The shipment of the package is made within 48 hours (Monday to Friday).

Depending on the products ordered, it can take up to 5 working days for the email to be sent. Once you have received the email, simply follow the steps below to track the delivery of your order.

1) Visit the website: https://www.17track.net/fr

2) After the page opens, enter your tracking code. (Provided in the shipping confirmation email)

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3) Click on the "FOLLOW" button.

Information to keep in mind :
Package tracking is not updated instantaneously, it may take several days to synchronise. If the tracking number you entered indicates that it is currently unavailable, don't worry - your order has been shipped and is in transit to the local post office. The tracking should be updated within a few days.

As a reminder: Depending on the destination, the order may take anywhere between 9 to 14 business days to be delivered. On average, after a 48-hour shipment, deliveries are shipped within 14 business days.

Do you have any questions?
For any further assistance, please do not hesitate to send us an e-mail at contact@fleur-eternelle.com - We will be happy to help you.

Enjoy your shopping and keep spreading the love!



Team Fleur Éternelle,